Cait resolves the routine tickets instantly — so your helpdesk only ever sees the ones that genuinely need a human.
Cait provides immediate, context-aware solutions and can analyze screenshots and attachments to troubleshoot faster.
No waiting for tickets or callbacks. Get intelligent help the moment you need it, 24/7.
Multi-tenant architecture with per-organization data isolation, SSO support, and an admin panel for your team.
Track resolution rates, identify patterns, and optimize your IT support operations.
Secure infrastructure on Cloudflare, SSO support, role-based access, and data isolation per organization.
Deflect routine tickets so your helpdesk only handles what needs a human. Estimate your savings with our calculator.
Choose the plan that fits your team size and needs
Perfect for trying out AssistDesk
For individuals and small teams
For teams and organizations · volume discounts apply
Tiers shown are monthly, per user. Annual billing is 50% off the monthly rate. All plans include unlimited AI responses and 24/7 availability. Enterprise plans share ticket quotas across your team.
AssistDesk revolutionizes IT support with Cait, an AI technician that provides intelligent, context-aware solutions to technical problems in real-time.
No more waiting in ticket queues. Cait responds within seconds with intelligent solutions tailored to your specific issue.
Cait understands the context of your conversation, analyzes screenshots and attachments you send, and escalates to your team when an issue needs a human.
Resolve routine issues instantly and free your helpdesk for the tickets that need a human. Use our calculator to estimate your savings.
Secure infrastructure on Cloudflare with SSO, role-based access, and data isolation per organization.
It's a fair question — and it's exactly why AssistDesk exists. Handing your team a general-purpose chatbot gives up the two things IT can't afford to lose: oversight and expertise.
Every request becomes a tracked ticket — not a private chat that vanishes. Your IT team still sees what's breaking, what keeps recurring, and what's been escalated. Hand everyone their own chatbot and that whole picture disappears into shadow IT.
Cait is built for IT support: grounded in real troubleshooting know-how most employees don't have, aware of your organization's context, and able to check live service status for outages — so answers are accurate, not just plausible.
When an issue genuinely needs a person, Cait escalates to your team with the full thread and everything it already gathered. No dead ends, no “I asked the AI and gave up” — just a complete handoff.
Start free in minutes and give your team better, faster IT support.
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