Documentation

Everything you need to set up, configure, and use AssistDesk for your organization.

Guides

Everything you need to use and administer AssistDesk

person

User Guide

For everyone: how to sign in, email Cait, create and track tickets, and what happens when an issue is escalated to your IT team.

admin_panel_settings

Admin Onboarding

For administrators: verify your domain, enable Microsoft/Google SSO, manage seats, set your escalation inbox, and add company knowledge for Cait.